Most helpful review
New Reviewer

Unresponsive customer service verification of email is 0%

Jaanuu - Unresponsive customer service verification of email is 0%
Used your company sizing its wrong for me and not eligible for exchange should o just throw my money away

User's recommendation: Do what you say.

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ID
#3578852 Review #3578852 is a subjective opinion of poster.
Location
Queens, New York

You asked me

Was unable to check the status of my order. (Gift card). The web site repeatedly showed order processing. When I tried to contact your company for a status you treated me as a complaining customer.
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ID
#3616857 Review #3616857 is a subjective opinion of poster.
Location
Queens, New York
New Reviewer

I did not receive my order

Jaanuu - I did not receive my order
Jaanuu - I did not receive my order
I purchased the items on the 6th of May, then I received email 16th of May informing me that the order was delivered but i did not receive anything.
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ID
#3613154 Review #3613154 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$250
Preferred solution
Deliver product or service ordered

My order

NI need to speak with someone about my order asap 754252**** is my phone number I want to return both pieces

User's recommendation: Maybe.

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ID
#3612484 Review #3612484 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Return item and exchange

Need to see if I can return and exchange size. No one to talk to. Left messages and emailed and no response
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ID
#3612188 Review #3612188 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Good quality
Cons
  • Horrible customer service
Preferred solution
Deliver product or service ordered

Taking long to ship

Hi I had placed an order and found it was taking very long to ship . I was writing to get an update , I waited a few days got no update so I then cancelled the order .
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ID
#3611381 Review #3611381 is a subjective opinion of poster.
Location
Port-Of-Spain, Port-Of-Spain
New Reviewer

Where is my order ???

I still have not received my order and the tracking info is no help. Something is wrong and communicating only by chat or email is not helping. I need to know when I will receive my order.
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ID
#3611264 Review #3611264 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$105
Preferred solution
Deliver product or service ordered

Cannot get a hold of Jaanuu customer service to get my correct order

Order issue received someone else's scrubs because it has their name on it. Need my scrubs that I ordered ASAP!!
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ID
#3604769 Review #3604769 is a subjective opinion of poster.
Location
Destin, Florida

Very poor customer service

Almost impossible to reach customer service, been waiting forever to receive my package. Package marked delivered but never arrived.
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ID
#3602347 Review #3602347 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Need the order that we ordered and not someone else’s order please!!

Order issuereceived someone else's scrubs because it has their name on it. Need my scrubs that I ordered ASAP!!
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ID
#3601540 Review #3601540 is a subjective opinion of poster.
Location
Destin, Florida

Got my package and im missing some stuff

Jaanuu - Got my package and im missing some stuff
Missing 4 of my order send the picture that missing and I dont have a receipt inside the package.what happened to the rest of it.
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ID
#3596798 Review #3596798 is a subjective opinion of poster.
Location
Santa Clara, California
New Reviewer

To know the reason why My refund is be $10 less than what I paid for

I just processed the return for one of the joggers pants. Im wondering why the amount that will be refunded to me is $10 less than what I paid for. Thank you.
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ID
#3587418 Review #3587418 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Change

I need to change the bottom of the last order(ex30196****) I need large regular, please! I hope you can help me! I have no evidence but you have the last order number (ex30196****), please!
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ID
#3584578 Review #3584578 is a subjective opinion of poster.
Location
Orlando, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Order

I tried ordering with discover card and they declined saying it was the wrong address I need to correct the address so that they will approve it.
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ID
#3582056 Review #3582056 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Never revieve my order

Please contact me @ 650-771**** my email address is michelle_artugue@***.com my mame is michelle santos
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ID
#3580932 Review #3580932 is a subjective opinion of poster.
Loss
$43
Preferred solution
Full refund
New Reviewer

Refund

Refund for f65678**** pants or Exchange #ex04449****. I exchanged the pants and they still didnt fit so I returned them. Wheres my refund?
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ID
#3580150 Review #3580150 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Full refund

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