Unclaimed
Jaanuu Reviews
909
CLAIMED LOSSES
25
TOTAL REVIEWS
Jaanuu Reviews
New Reviewer
Unresponsive customer service verification of email is 0%
Used your company sizing its wrong for me and not eligible for exchange should o just throw my money away
User's recommendation: Do what you say.
ID
Location
Queens, New York
You asked me
Was unable to check the status of my order. (Gift card). The web site repeatedly showed order processing. When I tried to contact your company for a status you treated me as a complaining customer.
ID
Location
Queens, New York
New Reviewer
I did not receive my order
I purchased the items on the 6th of May, then I received email 16th of May informing me that the order was delivered but i did not receive anything.
ID
Location
Toronto, Ontario
Loss
$250
Preferred solution
Deliver product or service ordered
My order
NI need to speak with someone about my order asap 754252**** is my phone number I want to return both pieces
User's recommendation: Maybe.
ID
Location
New York, New York
New Reviewer
Return item and exchange
Need to see if I can return and exchange size. No one to talk to. Left messages and emailed and no response
ID
Location
Los Angeles, California
Pros
- Good quality
Cons
- Horrible customer service
Preferred solution
Deliver product or service ordered
Taking long to ship
Hi I had placed an order and found it was taking very long to ship . I was writing to get an update , I waited a few days got no update so I then cancelled the order .
ID
Location
Port-Of-Spain, Port-Of-Spain
New Reviewer
Where is my order ???
I still have not received my order and the tracking info is no help. Something is wrong and communicating only by chat or email is not helping. I need to know when I will receive my order.
ID
Location
The Bronx, New York
Loss
$105
Preferred solution
Deliver product or service ordered
Cannot get a hold of Jaanuu customer service to get my correct order
Order issue received someone else's scrubs because it has their name on it. Need my scrubs that I ordered ASAP!!
ID
Location
Destin, Florida
Very poor customer service
Almost impossible to reach customer service, been waiting forever to receive my package. Package marked delivered but never arrived.
ID
Location
The Bronx, New York
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New Reviewer
Need the order that we ordered and not someone else’s order please!!
Order issuereceived someone else's scrubs because it has their name on it. Need my scrubs that I ordered ASAP!!
ID
Location
Destin, Florida
Got my package and im missing some stuff
Missing 4 of my order send the picture that missing and I dont have a receipt inside the package.what happened to the rest of it.
ID
Location
Santa Clara, California
New Reviewer
To know the reason why My refund is be $10 less than what I paid for
I just processed the return for one of the joggers pants. Im wondering why the amount that will be refunded to me is $10 less than what I paid for. Thank you.
ID
Location
Jersey City, New Jersey
Loss
$10
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerChange
I need to change the bottom of the last order(ex30196****) I need large regular, please! I hope you can help me! I have no evidence but you have the last order number (ex30196****), please!
ID
Location
Orlando, Florida
Preferred solution
Deliver product or service ordered
New Reviewer
Order
I tried ordering with discover card and they declined saying it was the wrong address I need to correct the address so that they will approve it.
ID
Preferred solution
Deliver product or service ordered
New Reviewer
Never revieve my order
Please contact me @ 650-771**** my email address is michelle_artugue@***.com my mame is michelle santos
ID
Loss
$43
Preferred solution
Full refund
New Reviewer
Refund
Refund for f65678**** pants or Exchange #ex04449****. I exchanged the pants and they still didnt fit so I returned them. Wheres my refund?
ID
Location
Miami, Florida
Preferred solution
Full refund
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